Terms of service

Welcome to ChittaMind. By accessing and using our website located at www.chittamind.com (the "Site") and purchasing our products, including Keyboards, Headphones, and Gamepads, you agree to be bound by the following Terms of Service ("Terms"). Please read these Terms carefully before using our services. If you do not agree to all of these Terms, you must not use the Site.

User Agreement

This agreement is a legal contract between you, the user, and ChittaMind. Your use of the Site constitutes your acceptance of these Terms.

  • Eligibility: You must be of legal age in your jurisdiction to form a binding contract to use the Site and purchase products.
  • Account Accuracy: While we do not operate a user registration system, you are responsible for providing accurate and complete information during the checkout process.
  • Prohibited Conduct: You agree not to use the Site for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Site's functionality.
  • Order Acceptance: All orders are subject to product availability and our acceptance. We reserve the right to refuse or cancel any order for any reason, including errors in product description or pricing.

Limitation of Liability

To the fullest extent permitted by applicable law, ChittaMind, its directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of, or inability to access or use, the Site or any products purchased through it.

Our total liability for any claim arising out of or relating to these Terms or the products sold shall not exceed the amount you paid for the product(s) giving rise to the claim. This limitation applies regardless of the legal theory on which the claim is based.

The Site and products are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

Intellectual Property Protection

All content on this Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of ChittaMind or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

The "ChittaMind" name and logo, and all related product and service names, design marks, and slogans are the trademarks or service marks of ChittaMind. You are not permitted to use any of these marks without our prior written consent.

You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or content obtained from the Site.

Refund & Return Policy

We want you to be completely satisfied with your purchase from ChittaMind. Please review our policy regarding returns and refunds.

  • Eligibility for Return: Products must be returned in their original, unopened packaging with all accessories and in new, resalable condition within 30 days of the delivery date.
  • Non-Returnable Items: For hygiene and safety reasons, opened headphones with ear tips are generally not eligible for return unless defective. Please contact us for specific guidance.
  • Defective Products: If you receive a defective product, please contact our support team at [email protected] within 14 days of delivery. We will arrange for a replacement, repair, or refund upon verification of the defect.
  • Return Process: To initiate a return, please email [email protected] with your order number and reason for return. We will provide you with a Return Merchandise Authorization (RMA) number and instructions.
  • Refunds: Once we receive and inspect the returned item, we will notify you of the status of your refund. If approved, refunds will be processed to your original method of payment within 10 business days. Shipping costs are non-refundable unless the return is due to our error.

Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.